Facilities
Computing facilities for undergraduate students are maintained by both the University Computing Center and the Department of Computer Science.
Below are the important links to get help:- RT Home Page - It is a web based reporting tool for submitting a problem ticket to resolve IT infrastructure related issues. If you do not have web access, send email to RT AT CS DOT SUNYSB DOT EDU
- Start of Semester Information - This document tells you on how Systems Staff can support you and where to go for help.
Users with IT Infrastructure, Internet Access, Email related issues should first try to resolve their problems with the man pages provided with the operating system and/or must check the Technical FAQ for answers.
If the network is down or you have issues using RT, you can call the STAFF hotline at 2-2772 (on campus) or 631-632-2772 (off campus)
Services via Secure Sign On is for Internal use only to provide- Downloads (ssh, antivirus, xwindows, etc)
- Department specific information
- Spam control